How do I get a refund?
FAN5 does not provide refunds or credits for any partial subscription periods. For more information please visit our terms of service https://fan5.com/page/terms
Nyala Murrell 
 
Banking  


How do I add my card to FAN5?
In order to add your card to FAN5 click the Human Icon in the far-right hand corner. Go to the drop-down menu and select “Payments”. Click on Add a Payment Card or the Plus Sign Icon to add your credit card details and billing address.
Nyala Murrell 
 
Banking  






How do I upload paid content?
In order to upload paid content go to the home page and click the plus sign icon in the top right-hand corner. Choose to add a media from the options in the post area. Select the last bookmark icon to set your price. Click “Publish” or "Save as Draft"
Spring Ferrara 
 


How do I upload my model banking photo ID?
In order to upload your model banking photo ID login to your fan account and make sure you have uploaded a profile photo & cover image. Navigate to the 'Banking' section in your account. Fill out all the information and attach a photo of your ID.
Nyala Murrell 
 
Banking  


How do I access my "latest post" feed?
In order to access your “Latest Post” feed ensure that you have subscribed to your favorite creators. Go to the homepage of your FAN5 account. There you’ll see the most recent posts of creators you’re subscribed to.
Spring Ferrara 
 


How do I access my "account info"?
In order to access your account info click the Human icon in the far-right hand corner. Go to the drop-down menu and select “Settings”. Go down and select “Account Info”.
Spring Ferrara 
 






How do I hide an outgoing message?
In order to hide an outgoing message click the Human Icon in the far-right hand corner. Go to the drop-down menu and select “Settings”. Select “Mass Messaging” and enable “Hide Outgoing Messages”.
Nyala Murrell 
 


How do I add a watermark to my content?
To add a watermark to your content click the Human icon in the far-right hand corner. Go to the drop-down menu and select “Settings”. Go to “Account Security” and scroll down to “Watermarks”. Type out the text for your watermark and click “Save Changes".
Spring Ferrara